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FAQ

How do I make a purchase?

We currently accept payments via Paypal or Credit/Debit(Mastercard/Visa) cards! Click on an item to view all the available details. Select the details (if any), and click on 'Add to Cart’. This action will lead you to your Shopping Cart Summary, in which you can choose to continue browsing, or make payment for the chosen piece(s). Repeat steps (1) and (2) if you wish to add more items to your shopping cart. Click on ‘Next’ once you’ve finalised your order. Confirm your mailing address and please remember to include your phone no. so we can put it on the delivery advice, just in case you’re not home. This way, Mr. Postman will be able to contact you. Pay via Paypal or Credit/Debit card and voila, you’re done!1.

How long will it take to receive the products after I place the order?

For most of the in-stock products, it takes 7 to 10 working days to receive your order after your payment.

How do you receive payment?

We receive payment through PayPal, and credit card

All major debit / credit cards are accepted via PayPal. You can pay with your debit or credit card without registering with PayPal.

Can I track my order?

Once your order is shipped, we will email you the tracking information..

Do you have a refund policy?

If your product is damaged in any way during shipping or you are dissatisfied with your order for any reason, you may return the item (in good condition though) within 30 days for a prompt refund or replacement, 100% Money Back Guarantee..

The style/size/color I want is out of stock! when will you be restocking?

VinciCart gets our products from our participating merchants; it is really hard to say when will they get it back again. However, please let us know what products are you looking for and we will be more than happy to double check for you!.

Others

TPlease feel free to contact us if you have any questions not listed here.

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